This thread collects reports about Fairino software update uploads getting stuck around 91% in the WebApp.

Status

Partial checklist. This may be caused by browser, network, package, storage or controller-side update handling. There is no single confirmed fix yet.

Symptoms

  • The update file upload starts normally.
  • The progress reaches around 91% and then stays there for a long time.
  • Refreshing the WebApp or retrying may not immediately help.
  • The user is unsure whether it is safe to interrupt the update.

Known checks

  • Use a direct Ethernet connection to the controller instead of Wi-Fi.
  • Try another browser or an incognito window.
  • Confirm the update file matches your controller type: QX vs LA.
  • Check available storage if the WebApp exposes it.
  • Do not power-cycle the controller while the update is actively writing unless support tells you to.
  • If the WebApp becomes unavailable after a failed update, use Web Recovery on the secondary interface.

Please reply with

  • Current software version
  • Target update version
  • QX or LA package
  • Browser and connection method
  • How long it stayed at 91%